Privacy Policy

Last Updated: October 27th, 2025

Our Commitment to Your Privacy

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our online personal training service.

Information We Collect

When you sign up for CoreWise Online, we collect:

  • Personal Details: Name, email address, phone number and date of birth

  • Health Information: Fitness goals, medical history, injuries, current fitness level, dietary preferences

  • Physical Measurements: Height, weight, body measurements, progress photos (if provided)

  • Communication Records: Messages exchanged through our platform or email

How We Use Your Information

We use your information to:

  • Design and deliver personalised training programmes

  • Monitor your progress and adjust your programme accordingly

  • Communicate with you about your training, schedule, and account

  • Process payments for our services

  • Improve our training programmes and services

Data Security

We implement appropriate security measures to protect your information from unauthorised access, alteration, or disclosure. Your health and payment information is stored securely.

Information Sharing

We do not sell, rent, or share your personal information with third parties except:

  • With your explicit consent

  • When required by law

  • With payment processors to handle transactions (they do not store your data)

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (subject to legal requirements)

  • Withdraw consent for data processing at any time

Data Retention

We retain your information for the duration of our service relationship and as required by law. After you stop using our services, we will securely delete or anonymise your data unless we are legally required to retain it.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at laura@corewisewellness.co.nz

By using CoreWise Online, you acknowledge that you have read and understood this privacy policy.